FAQ
-Q: What is the minimum order quantity (M.O.Q) R&W required? Is there any minimum order value?
-A: Usually We have a MOQ of 20 pcs per color/design.
-Q: What kinds of Payment can R&W accept?
-A: Paypal, Banking Wire Transfer, Western Union Transfer.
-Q: What is the estimated Lead Time (the time when the order will be shipped) R&W usually can promise?
-A: Normally, It will take about 14 business days. But when it come to busy season, the lead time will be a little longer. Anyway it will be depended on your order quantity. Please contact us in details.
-Q: What is usually the Shipping way R&W take?
-A: We ship worldwide:
- Shipping $10.00 on order <$100.00
- Free ePacket shipping on order > $100.00.
- Free DHL shipping on order > $200.00
-Q: Does R&W have any Ribbon Color Chart to show me?
-A: Yes, please download the Solid Grosgrain Ribbon Color Chart from our website. Please contact us in details for other ribbons.
-Q: Is there any way I can get the samples for quality testing?
-A: Yes, we can send you sample hair bows for free to you, but need to charge $30.00 as the sample's freight cost, this cost will be deducted from your future order.